1. What you're buying

A seat on a shared subscription plan owned and operated by SeatHub. You get access for the duration you paid for. You do not get ownership of the underlying account.

2. What you're NOT buying

• The master account's password. We never share that.
• Permission to change account settings, billing, or invite others.
• The right to use the seat for commercial redistribution.

3. Payment

Stripe processes every payment. Your price is locked at purchase — we don't bill again unless you renew. We never auto-renew without explicit opt-in.

4. The 24-hour refund SLA

If your seat is broken and we cannot replace it within 24 hours of you opening a ticket, we refund the unused window automatically to your original payment method. No questions, no human approval required.

5. Replacement

If a seat breaks, we replace it within 1 hour on average. The replacement seat is functionally equivalent — same plan, same tier, same provider. We may notify you proactively before you notice.

6. Account rules

• One seat per customer per service per concurrent window, unless the plan explicitly allows multiple.
• Don't share your seat credentials with anyone outside your household.
• Don't use the account in ways that violate the provider's terms (e.g. uploading copyrighted material, automated abuse).
• If we detect abuse, we revoke access without refund.

7. What we'll never do

• Auto-enroll you in any service you didn't pick.
• Bill you after a free trial without explicit opt-in.
• Sell, share, or rent your data to advertisers or brokers.
• Use dark patterns in the cancel flow. One click cancels.

8. Limitation of liability

Our maximum liability for any claim is the amount you paid us in the 12 months before the claim arose. SeatHub is not liable for indirect, consequential, or punitive damages.

9. Termination

You can cancel at any time from your dashboard. We can terminate your account for abuse, fraud, or chargeback patterns — we'll always tell you why and refund any unused window.

10. Disputes

Email disputes@seathub.app first and give us 30 days to resolve. If we can't, governing law is the jurisdiction of our entity of registration (EU). EU customers retain all consumer protection rights regardless.

11. Changes

We'll email you at least 14 days before any material change. Cosmetic edits don't require notice.

12. Contact

Email legal@seathub.app for legal questions. hello@seathub.app for everything else.